Envío
Our products are expertly manufactured and shipped from top-tier facilities across East and Southeast Asia, as well as the USA. We have on-site merchandise in Treasure Island, FL. We collaborate with factories that adhere to stringent local, national, and international regulations, ensuring they hold certifications from esteemed global organizations.
The802Gypsy collaborates with a diverse range of vendors, which means our items are sourced from various warehouses and locations. This allows us to offer you a wide selection, but please note that processing and shipping times may vary accordingly. Tracking information will highlight these details.
If you encounter any issues with your order, please get in touch with our customer support team. We are committed to resolving your concerns promptly.
If you contact us to cancel your order before it is shipped, we will be happy to assist you with the cancellation. Unfortunately, once the order has been shipped, we are unable to modify or cancel it. However, once you receive your package, if you are not 100% satisfied with the items, we will gladly help you with your return.
You will receive a shipping confirmation email as soon as your order is shipped, along with follow-up emails updating the tracking status. Additionally, you can register or sign in to your account, or use our tracking portal on the website at any time to check your order updates.
We don't offer direct exchanges to keep things simple and get you what you need faster! Instead, we process returns for a refund, so you can immediately reorder the correct size, color, or style without waiting for an exchange to process. This way, you're not stuck waiting for your original item to arrive before we can ship your new one. It's quicker, easier, and gets you back to shopping in no time!
Need a different size or style? Start a return through our REDO portal, and once processed, you can place a new order right away.
Devoluciones
Returns Made Easy-Steps
Need to Make a Return? We've made returns super simple! Here's how:
STEP 1: Access Your Account
Already have an account?
Click the account icon at the top of any page or in your mobile menu to log in
New customer?
Click the account icon and select "Create Account" - it only takes 30 seconds!
Don't want to set up an account? Use this link: Return My Item
STEP 2:
Find Your Order
Once logged in, you'll see all your recent orders and can easily start a return for any item.
STEP 3:
Follow the Simple Return Process
Our return system will guide you through everything step-by-step.
Yes, you can return your order, but you would be responsible for the return shipping costs. Our return warehouse is located in the USA, which means international return shipping can be expensive—often as much as (or more than) the original item price. For this reason, we offer REDO return protection for USA orders only, where return shipping is covered. We recommend checking our detailed size charts, product measurements, and sizing notes carefully before ordering to ensure the best fit!
We wish we could offer returns for all our gypsy shoppers worldwide, but here's the truth: our return warehouse is located in the USA, which means international return shipping costs would often cost as much as (or more than) the item itself. To keep things fair and affordable, we offer REDO return protection for USA orders only. For our international customers, we've got you covered with detailed size charts, product measurements, and helpful sizing notes on every product page to help you find your perfect fit before you order. Questions? We're always here to help, gorgeous! 💕
Size
What size should I order?
Every product page includes detailed size charts with measurements. For help taking your measurements, check out our Measure Like a Gypsy Size Guide for step-by-step instructions. We recommend measuring yourself and comparing to our product-specific size charts for the best fit. Many of our products also include sizing notes (like 'runs true to size' or 'size down for best fit') based on customer feedback and brand sizing.