What is REDO? Easy Returns & Exchanges | The802Gypsy

What is REDO? Your Free Returns Made Easy

At The802Gypsy, we believe in making shopping stress-free—which is why we partner with REDO, the leading returns and exchanges platform for online retailers. Here's everything you need to know about our hassle-free return process.

What is REDO?

REDO is an all-in-one post-purchase platform designed to streamline returns, exchanges, and order management for e-commerce brands. Think of it as your personal returns concierge—making the entire process smooth, transparent, and customer-friendly.

How REDO Works for You

Simple Return Process: When you need to return an item, REDO provides an easy-to-use portal where you can initiate your return in just a few clicks. No confusing forms or endless email chains.

Easy Returns: Starting a return is simple. Just print your prepaid label through the REDO portal and send your item back. 

Real-Time Tracking: Know exactly where your return is every step of the way. REDO provides tracking updates so you're never left wondering.

Fast Refunds: Once we receive and inspect your item, we process your refund quickly. No waiting weeks to see your money back.

Why We Love REDO (And You Will Too)

  • Transparency: You can see your return status in real-time through your customer portal

  • Convenience: Manage returns directly from your phone or computer—no phone calls needed

  • Speed: Faster refunds mean you get your money back quicker

  • Trust: REDO's AI-powered system ensures fair and accurate processing

  • Flexibility: Return or request a store credit—your choice

The802Gypsy + REDO = Peace of Mind

We're committed to making your shopping experience amazing from start to finish. That's why we've partnered with REDO to offer:

  • Easy return process through the REDO portal

  • Transparent return processing

  • Quick refund processing

    Add REDO Protection to Your Order

    Want the ultimate peace of mind when you shop? Add REDO protection at checkout for just a small fee. Here's why it's totally worth it:

    What You Get: When you add REDO protection to your order, you're investing in hassle-free returns and exchanges. If something doesn't fit, isn't quite right, or just isn't your vibe, you're covered with a simple, transparent return process.

    • Prepaid Return Labels: No guessing about shipping costs. Your return label is ready to go.

    • Priority Processing: Your return gets processed faster, so you see your refund quicker.

    • Real-Time Updates: Track your return every step of the way through the REDO portal.

    • Peace of Mind: Shop confidently knowing you're protected if you need to make a change.

    Why the Small Fee? The REDO protection fee goes directly toward making your return experience seamless. It covers prepaid shipping labels, real-time tracking, AI-powered processing, and our dedicated customer support team. You're not just paying for a return—you're investing in a premium, stress-free experience that saves you time and money if you ever need to return something.

    Think of it like insurance for your purchase—a small investment for big peace of mind! 💕

How to Start a Return with REDO

  1. Log in to your account or use your order confirmation email

  2. Click "Start a Return" in the REDO portal

  3. Select the items you want to return

  4. Choose your reason (we want to know how to improve!)

  5. Print your prepaid shipping label

  6. Ship your item back to us

  7. Receive your refund once we process it

That's it! No stress, no confusion, just easy returns.