FAQ's
Where does The802Gypsy ship from?
Our products are expertly manufactured and shipped from top-tier facilities across East and Southeast Asia, as well as the USA. We have onsite merchandise in Treasure Island, FL. We collaborate with factories that adhere to stringent local, national, and international regulations, ensuring they hold certifications from esteemed global organizations.
What size would I be?
Choosing the right size can be challenging, especially when shopping across multiple brands. To help you find your perfect fit, we have developed a comprehensive size guide for each product. You can easily access this guide on all our product pages to make your selection with confidence.
Why are my shipments from an order sometimes broken up and arrive on different dates?
The802Gypsy collaborates with a diverse range of vendors, which means our items are sourced from various warehouses and locations. This allows us to offer you a wide selection, but please note that processing and shipping times may vary accordingly. Tracking information will highlight these details.
What happens if I don't receive confirmation, tracking, or my order?
If you encounter any issues with your order, please contact our customer support team. We are committed to resolving your concerns promptly.
What is the status of my order?
You will receive a shipping confirmation email as soon as your order is shipped, along with follow-up emails updating the tracking status. Additionally, you can register or sign in to your account, or use our tracking portal on the website at any time to check your order updates.
Am I allowed to cancel my order?
If you contact us to cancel your order before it is shipped, we will be happy to assist you with the cancellation. Unfortunately, once the order has been shipped, we are unable to modify or cancel it. However, once you receive your package, if you are not 100% satisfied with the items, we will gladly help you with your return.
Thank you for being part of The802Gypsy! 💞